Terms & Conditions

Welcome to gnbes. Products: occasion-led ready-to-wear in letter sizes XS-4XL (see Size Guide); jewellery is one-size. Prices: USD, or VND when browsing Vietnamese (rate shown at checkout). Payment: cash on delivery or card via our secure provider — we never store full card numbers. Shipping: free over 650 USD (16,250,000 VND), otherwise 20 USD (500,000 VND); delivery in 3-10 working days. Returns: unworn pieces with tags within 14 days of receipt; refunds to the original method within 10 working days of inspection. Vouchers: one per order, while valid; welcome code for new subscribers. Accounts: keep your password private; you are responsible for activity under your account. Newsletter: marketing email until you unsubscribe (one click). Contact: [email protected], WhatsApp +44(0)730 970 8481, Mon-Fri 9am-6pm. Content and images on this site belong to gnbes. These terms are governed by fair consumer-protection principles; statutory rights are unaffected.