Privacy Policy

gnbes ("we") collects only what is needed to run this store. Account: name, email, phone, password hash. Orders: contact details, shipping address, items, voucher use. Newsletter: email and language. Contact messages: name, email, order number (optional) and message content. Reviews: rating and text you publish. Use: fulfil orders, delivery, returns, support, and marketing you opted into. Legal basis: contract and consent. Sharing: delivery and payment partners only as needed to fulfil your order; never sold. Retention: orders 5 years for accounting, newsletter until you unsubscribe, contact messages 2 years. Your rights: access, correct, delete, or export your data — email [email protected]. Cookies: cart, wishlist, language, currency, consent choice. Security: passwords are Argon2-hashed, card data is never stored (only the last 4 digits for receipts).